InternshipSupply Chain Management

B2B KEY ACCOUNTS MANAGER

Puma Energy · Harare

Posted 21 October 2026 · Closes 24 October 2026

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Job Summary

Employer: Puma Energy Job Type: Full-time Location: Harare, Zimbabwe Category: Sales Closing Date: 2026-10-24

Key Responsibilities

Prepare annual budgets and ensure sales targets are achieved. Nurture and maintain strong customer relationships across commercial channels. Improve sales forecasting accuracy. Manage pricing, rebates, discounts and customer-related costs. Manage gross margins and customer credit, including reconciliations. Conduct customer business reviews and variance analysis. Profile and segment customers and manage national key accounts to accelerate sales and profit growth. Compile monthly business reviews and key performance indicators (KPIs). Manage contracts, assets and administration. Participate in developing General Trade sales strategies and new business models. Implement marketing strategies, promotions and commercial activities. Identify and develop business opportunities in the following sectors: Mining and Construction, Transport, Manufacturing, Civil and Infrastructure Construction, Government, Resellers Collect and report market intelligence, competitor activities and pricing strategies. Investigate and propose new business development opportunities. Manage capital expenditure, commitments and liquidations within the B2B sales area. Manage employees in accordance with company people management principles. Develop, coach and mentor team members. Promote a positive working environment that attracts and retains skilled employees and improves productivity. Ensure compliance with company HSSE and security standards. Adhere to applicable local by-laws, standards and legislation. Minimise risks to company assets and personnel. Ensure effective risk management and internal controls, including asset management.

Requirements

A degree in Commercial Studies or Marketing. Specialised marketing courses. A minimum of three years of experience in a similar position. Proficiency in English and the local language. Mandarin language skills are an added advantage. Proficiency in Microsoft Office Suite applications.

How to Apply

To apply, please visit: trafigura.wd3.myworkdayjobs.com REF Code: R-018861 About the Company Puma Energy is a Swiss multinational mid- and downstream oil company, majority-owned by Singaporean company Trafigura. View all jobs at this company → Employer: Puma Energy | Browse: Sales · Harare Frequently Asked Questions What qualifications or education do I need to become a B2B Key Accounts Manager at an energy company like Puma Energy in Zimbabwe? Most employers require a Bachelor's degree in Business, Marketing, or a related field, plus at least 5 years of B2B sales experience. A professional qualification from the Zimbabwe Institute of Management or Chartered Institute of Marketing is highly advantageous. Experience in the petroleum, logistics, or FMCG sectors is often preferred. What are the typical day-to-day responsibilities of a B2B Key Accounts Manager in Zimbabwe's energy sector? You will manage relationships with corporate clients such as mining companies, transport fleets, and agricultural operations, ensuring consistent fuel supply and contract compliance. Daily tasks include site visits to client premises, negotiating supply agreements, resolving delivery issues, and coordinating with logistics and credit control teams. You will also monitor competitor pricing and market trends to retain and grow your account portfolio. How does workplace culture and employer expectations differ for sales roles in Zimbabwe compared to regional standards? Zimbabwean employers typically emphasize personal relationships and trust-building with clients, often requiring face-to-face meetings rather than purely digital engagement. Sales managers are expected to be highly self-motivated and resilient due to economic volatility, currency fluctuations, and fuel supply challenges. Punctuality, professional presentation, and flexibility to travel to remote mining or farming areas are essential. What career progression opportunities exist for B2B Key Accounts Managers in Zimbabwe's energy and petroleum sector? Strong performers typically advance to National Sales Manager, Commercial Director, or Regional roles covering Southern Africa. Some transition into supply chain management, business development, or entrepreneurship within the petroleum distribution value chain. Continuous professional development through ZIM, IMM, or international certifications significantly improves promotion prospects. What benefits should I expect from a Key Accounts Manager position with a multinational energy company in Zimbabwe? Standard packages usually include medical aid, pension contributions, annual leave of 20-25 days, and a company vehicle or fuel allowance given the extensive travel requirements. Some employers offer performance-based bonuses, school fee assistance, and funeral insurance. Benefits vary considerably between employers, so clarify details during the offer stage. How should I apply for a B2B Key Accounts Manager role, and what do Zimbabwean employers in this sector prioritize in candidates? Apply through company career portals, LinkedIn, or reputable recruitment agencies such as CV People Africa or Industrial Psychology Consultants. Employers prioritize candidates with proven track records in B2B sales, existing networks in mining, transport, or agriculture, and strong financial acumen for credit management. Prepare for competency-based interviews focusing on negotiation skills, client retention strategies, and crisis management examples.

About the Company

Puma Energy is a Swiss multinational mid- and downstream oil company, majority-owned by Singaporean company Trafigura. View all jobs at this company →

Frequently Asked Questions

What qualifications or education do I need to become a B2B Key Accounts Manager at an energy company like Puma Energy in Zimbabwe? Most employers require a Bachelor's degree in Business, Marketing, or a related field, plus at least 5 years of B2B sales experience. A professional qualification from the Zimbabwe Institute of Management or Chartered Institute of Marketing is highly advantageous. Experience in the petroleum, logistics, or FMCG sectors is often preferred. What are the typical day-to-day responsibilities of a B2B Key Accounts Manager in Zimbabwe's energy sector? You will manage relationships with corporate clients such as mining companies, transport fleets, and agricultural operations, ensuring consistent fuel supply and contract compliance. Daily tasks include site visits to client premises, negotiating supply agreements, resolving delivery issues, and coordinating with logistics and credit control teams. You will also monitor competitor pricing and market trends to retain and grow your account portfolio. How does workplace culture and employer expectations differ for sales roles in Zimbabwe compared to regional standards? Zimbabwean employers typically emphasize personal relationships and trust-building with clients, often requiring face-to-face meetings rather than purely digital engagement. Sales managers are expected to be highly self-motivated and resilient due to economic volatility, currency fluctuations, and fuel supply challenges. Punctuality, professional presentation, and flexibility to travel to remote mining or farming areas are essential. What career progression opportunities exist for B2B Key Accounts Managers in Zimbabwe's energy and petroleum sector? Strong performers typically advance to National Sales Manager, Commercial Director, or Regional roles covering Southern Africa. Some transition into supply chain management, business development, or entrepreneurship within the petroleum distribution value chain. Continuous professional development through ZIM, IMM, or international certifications significantly improves promotion prospects. What benefits should I expect from a Key Accounts Manager position with a multinational energy company in Zimbabwe? Standard packages usually include medical aid, pension contributions, annual leave of 20-25 days, and a company vehicle or fuel allowance given the extensive travel requirements. Some employers offer performance-based bonuses, school fee assistance, and funeral insurance. Benefits vary considerably between employers, so clarify details during the offer stage. How should I apply for a B2B Key Accounts Manager role, and what do Zimbabwean employers in this sector prioritize in candidates? Apply through company career portals, LinkedIn, or reputable recruitment agencies such as CV People Africa or Industrial Psychology Consultants. Employers prioritize candidates with proven track records in B2B sales, existing networks in mining, transport, or agriculture, and strong financial acumen for credit management. Prepare for competency-based interviews focusing on negotiation skills, client retention strategies, and crisis management examples.

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